Call us: +977 9841493286

Terms & Conditions

How your order works, from choosing your flowers to the moment they arrive.

The short version

  • Pay by bank transfer, eSewa or Khalti. We start your order as soon as payment is confirmed.
  • We send a sample picture on WhatsApp or Viber before dispatch.
  • Sending anonymously? Give us your name within 1 hour after delivery.
  1. 1

    Browse & select

    • Explore our wide range of fresh flowers, cakes, chocolates, teddy bears and combos.
    • Choose your product, or create a custom gift set.
  2. 2

    Add to cart & checkout

    • Click Add to Cart and go to checkout.
    • Give your delivery details: the exact location, the recipientโ€™s contact number and, optionally, your name.
    Sending anonymously? Revealing your name is fine. If you prefer to stay anonymous, you must give us your name within 1 hour after delivery. If you donโ€™t, we may disclose your name according to our rules and terms.
  3. 3

    Secure payment

    • Pay by bank transfer or through eSewa or Khalti.
    • Once you complete checkout, we confirm your payment and start your order right away.
  4. 4

    Bouquet sample preview

    • Before dispatch, we send a sample picture of your bouquet or gift to the number you gave us, via WhatsApp or Viber, so you can check it meets your expectations.
  5. 5

    Order preparation

    • Our expert florist team prepares your bouquet, cake or combo with care.
    • Every order goes through a freshness and quality check.
  6. 6

    Packaging & delivery

    • Items are packed securely for safe delivery.
    • Our team delivers your gift on your chosen date and time.
    • For surprise deliveries, we coordinate carefully with the recipient.
  7. 7

    Delivery confirmation

    • After a successful delivery, we notify you through the contact number or email you provided.
    • Your loved ones receive a surprise, and you enjoy your peace of mind.